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  1. Saveacup
  2. US Customer Service

US Customer Service

My Account

  • Benefits of creating an Account
  • Creating A New Account
  • Logging Into My Account
  • Order History
  • Updating My Email
  • Updating My Password
See all 9 articles

Questions About My Order:

  • When Will My Order Ship (US Orders):
  • Tracking My Order (US Orders):
  • Updating My Order (US Orders):
  • Cancelling My Order (US Orders):

Issues With My Order:

  • Missing Order Confirmation
  • Tracking Status: No Updates
  • Tracking Shows Delivered, But I Never Received My Order
  • Damaged/Defective Items:
  • Broken Straws:
  • Missing Items:
See all 7 articles

Shipping Questions:

  • How Long Will It Take My Order To Be Delivered? (US Orders):
  • Shipping Restrictions:
  • Do you ship internationally?
  • Do you ship to Military bases or Diplomatic Locations?
  • Do you ship to Puerto Rico, Hawaii, or Alaska?
  • Do you ship to P.O boxes?

Problems Checking Out:

  • PayPal
  • Item not available

Returns & Exchanges:

  • Return Policy (US)

Custom Printing:

  • Minimum Order Requirements:
  • Pricing:
  • How long will my custom print order take?:
  • Artwork Requirements:

Product Questions:

  • Does Saveacup offer wholesale pricing?
  • Case Quantities
  • When will you be back in stock?
  • How can I find your product dimensions?
  • Can I buy additional lids?
  • Can I buy additional straws? (US)
See all 16 articles
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