US Customer Service

My Account

• Benefits of creating an Account
• Creating A New Account
• Logging Into My Account
• Order History
• Updating My Email
• Updating My Password

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Questions About My Order:

• When Will My Order Ship (US Orders):
• Tracking My Order (US Orders):
• Updating My Order (US Orders):
• Cancelling My Order (US Orders):

Issues With My Order:

• Missing Order Confirmation
• Tracking Status: No Updates
• Tracking Shows Delivered, But I Never Received My Order
• Damaged/Defective Items:
• Broken Straws:
• Missing Items:

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Shipping Questions:

• How Long Will It Take My Order To Be Delivered? (US Orders):
• Shipping Restrictions:
• Do you ship internationally?
• Do you ship to Military bases or Diplomatic Locations?
• Do you ship to Puerto Rico, Hawaii, or Alaska?
• Do you ship to P.O boxes?

Problems Checking Out:

• PayPal
• Item not available

Returns & Exchanges:

• Return Policy (US)

Custom Printing:

• Minimum Order Requirements:
• Pricing:
• How long will my custom print order take?:
• Artwork Requirements:

Product Questions:

• Does Saveacup offer wholesale pricing?
• Case Quantities
• When will you be back in stock?
• How can I find your product dimensions?
• Can I buy additional lids?
• Can I buy additional straws? (US)

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